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    SecureConnect: Clinical Messaging Platform

    We designed messaging and consultation workflows for clinicians working across organizations, with access controls and administrative audit tools. We also wrote an implementation plan for future clinical evaluation.

    Stage: Implementation plan prepared for future clinical evaluation

    Our own product: SecureConnect

    The context

    Clinicians often need to coordinate care across organizational boundaries. The program called for a communication tool that supported timely collaboration while meeting privacy, access, and oversight requirements.

    Industry

    Clinical communication

    The problem

    • Balancing speed and ease of use with appropriate safeguards
    • Managing participation across organizations
    • Supporting retention and audit requirements
    • Fitting communication tools into clinical workflows

    Our method

    • Mapped clinical communication workflows and governance requirements
    • Designed secure messaging, consultation, and access-management features
    • Created administrative oversight and audit workflows
    • Tested the workflows against representative clinical use cases

    What we delivered

    • Clinician web and mobile applications
    • Secure messaging and consultation workflows
    • Provider access and directory tools
    • Administrative oversight and audit features
    • Implementation and testing documentation

    The results

    • Established the product architecture and core collaboration workflows
    • Documented and tested the applicable privacy and security requirements
    • Prepared an implementation plan for future clinical evaluation

    Where results are confidential, we describe outcomes qualitatively.

    Platforms and methods used

    • Clinical workflow design
    • Secure communications
    • Identity and access
    • Compliance planning

    Discuss a similar engagement

    Tell us what your program needs. We will suggest a study design or an implementation plan.

    Discuss secure clinical collaboration

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